Prehospital providers at all levels are certified or licensed at the individual state level. Although many states differ in exact requirements, most states have adopted the recommendations from the federal Department of Transportation (DOT) and specifically, the curricula developed by the National Highway Traffic Safety Administration (NHTSA). This federal agency, together with the Health Resources and Services Administration (HRSA), are the two agencies involved in monitoring and developing emergency medical service (EMS) systems. Prehospital providers may be classified as first responders, Emergency Medical Technician-Basic (EMT-B), Emergency Medical Technician-Intermediate (EMT-I), and Emergency Medical Technician-Paramedic (EMT-P). See
Table 1 for a list of their capabilities. The exact capabilities may differ slightly from state to state, particularly at the paramedic level in terms of the medications that they are allowed to administer; some states may require that certain medications be given and procedures be performed on standing protocol and others may demand that paramedics speak with a physician by radio (online medical direction) before they institute a specific therapy on a particular patient. The development of the standardized protocols and procedures is defined as
offline medical direction and trauma surgeons should have input to the protocols for the trauma patient. Many states have adopted statewide trauma treatment and trauma protocols; these can often be upgraded at the regional or local level, but only with the appropriate state oversight and local quality assurance monitoring. In most states, emergency medical technicians (EMTs) and paramedics are required to obtain a certain number of continuing education credits and often to recertify by a practical and a written examination in order to maintain their certification.
The different levels of prehospital providers may be municipal employees, employees of an ambulance service providing EMS services to a local jurisdiction under contract, or volunteers or paid personnel from a local fire company or fire service jurisdiction. In all states, paramedics are required to have a medical director who is the physician legally responsible for the paramedics’ practice. Complaints or concerns regarding an individual paramedic’s performance should initially be directed to both the individual and the medical director level. All states will have a formal mechanism for investigating inappropriate and unprofessional conduct of prehospital providers at all levels.