2.2 Overcoming barriers to implementation of a care model



10.1055/b-0038-164257

2.2 Overcoming barriers to implementation of a care model

Stephen L Kates

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1 Introduction


Over the past several years, a great deal of literature has been published about the benefits of starting and using an enhanced care model for fragility fracture patients (FFPs). Many care models have been described in the literature [1, 2], four of which are presented in chapter 2.1 Models of orthogeriatric care. The benefits of such models include improved quality of patient care, shorter length of hospital stay (LOS), fewer adverse events during and after the hospital stay, improved collegiality among healthcare providers, and reduced costs of care [37].


Despite these reported benefits, most hospitals have not yet adopted a comanaged care model. Many possible reasons exist for not implementing such a program. This chapter covers some of these barriers to the implementation of an organized geriatric fracture program.



2 If an organized program is better, why doesn′t everyone want one?


In some centers, physicians and institutional team members may be of the opinion that their usual care model is acceptable and performing adequately. Although there has been a universal emphasis on the reduction of LOS, few hospitals have made the direct association between a standardized geriatric fracture care program, reduced LOS, and improved quality of care. Additionally, there are a number of surgeons and physicians who believe no one else needs to tell them how to take better care of their FFPs. Some perceive the model as too hard to implement [8]. Other centers suffer from a lack of physician leadership, resulting in failure to implement such a model of care [8]. In some centers, there are major institutional barriers to implementing a program [8]. Additionally, many other issues have been described that interfere with the implementation of an organized, standardized, and comanaged geriatric fracture program ( Table 2.2-1 ). In such cases, the patients suffer from a lack of organized care and experience more adverse events and longer LOSs as a result.
























































Table 2.2-1 Barriers to the implementation of an organized, standardized, and comanaged geriatric fracture program, as well as countermeasures to overcome them [8].

Barrier


Countermeasure


Personnel needed for implementation


Program leadership




  • Select committed:




    • Surgeon



    • Medical leaders




  • Can be selected by:




    • Department



    • Chairman



    • Peers



    • Hospital



    • Administration


Hospital administration




  • Engage, educate, and persuade, with an emphasis on expected improvements in:




    • Patient satisfaction



    • Cost reduction



    • Hospital prestige




  • Program champions with departmental support


Skeptical surgeons




  • Education to explain the problem



  • Review data



  • Emphasize physician benefits including improved patient outcomes and ease of care




  • Surgeon champion


Regulatory




  • Education



  • Collaboration with other centers



  • Business planning that documents outcomes/costs




  • Program champions


Technical implementation




  • Read published literature



  • Visit a successful center



  • Attend a course and/or webinars



  • Engage a consultant if needed




  • Program leaders



  • Hospital administration


Bed capacity




  • Collect data on LOS



  • Examine ways to shorten LOS and recognition that a 50% reduction in LOS doubles the bed capacity of the unit




  • Program leaders with hospital administrators


Operating room capacity




  • Look for designated time for geriatric fracture cases



  • Emphasize need for early surgery to improve outcomes and reduce LOS



  • Sometimes requires negotiation and helping the operating room personnel to learn how to shorten turnaround times




  • Surgeon leader


Anesthesia buy-in




  • Select an anesthesia champion to educate and lead colleagues to a collaborative and collegial approach to caring for geriatric fracture patients




  • Program leaders



  • Hospital administration


Cardiac clearance




  • This is a problem of tradition and lack of education. It can be ameliorated with education and trust-building of the medical and anesthesia colleagues



  • Published literature clearly documents when an echocardiogram is required and when to consult a cardiologist




  • Medical, anesthesia, and surgical champions


Need a case manager




  • A case manager can be a nurse, physician′s assistant, or nurse practitioner



  • This is an important position for a busy program



  • Designating an experienced, respected individual already employed by the hospital is a good strategy



  • The hospital administration will need to accept the cost in return for cost savings realized by the program with time




  • Administration with program leader input


Abbreviation: LOS, length of hospital stay.

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May 17, 2020 | Posted by in ORTHOPEDIC | Comments Off on 2.2 Overcoming barriers to implementation of a care model

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