Evaluation of the New Patient



Evaluation of the New Patient


Stephanie C. Bazylewicz

Gabrielle C. McIntyre



I. INTRODUCTION

Design your greeting and introduction. What does this entail? Typically, this includes a welcome greeting, your name, who your supervising physician is, and your position. A handshake and a warm smile go a long way toward establishing a positive rapport immediately. For example, “Hello! Welcome to our office. My name is … and I am Dr… .’s physician assistant (PA).”

Although the profession of PA has been established for nearly 50 years, and there are more than 130,000 certified PAs in the United States, many patients, or accompanying family or friends, will commonly ask you, “What is a PA?”1 Be able to concisely answer this question while instilling confidence in your patient that you are their advocate and part of their health care team. For example, “A PA is a licensed and certified practitioner that works in conjunction with a supervising physician. Today, Dr…. and I will be working together to answer your questions and address your concerns, and I am here to get things started.”

Do not be surprised, or offended, if the response is, “So why didn’t you study for a few more years to become a doctor?” or “So when will you become a doctor?” Be proud of your profession and respond politely. Despite having this conversation, patients often are unsure of how to address you and may say, “Doctor ….” By law it is your obligation to be sure the patient understands you are not a doctor. You may gently reiterate this point but recommending they refer to you by your first name or full name without a title.
This is a good opportunity to determine how the patient would like to be addressed as well. Some patients feel strongly about being addressed formally as Dr., Mr., Mrs., or Ms., just as others may be adamant about being addressed by their first name. Never use terms like “dear” or “sweetie.” Next, if there are any visitors present in the room, ask what the relationship is between the patient and the present parties. Do not assume. For example, “Please tell me how are you two related?” Once the relationship is established, and if the patient is 18 years or older, ask if they are comfortable moving forward with a history and physical with others present in the room. Do not forget, a parent or guardian must accompany all minors.

If a patient is not English speaking, be sure to use an interpreter for the encounter. Avoid having family members or friends translate because key information may be lost in the translation or opinions other than the patients are interjected. Include the translator’s identification number in your official documentation.

In some situations, a patient will be brought in by emergency medical services or an ancillary service from a rehabilitation center or a nursing home. Always address the patient directly and determine their capacity for providing a history. The home institution will likely send paperwork that includes a current medication list and an additional sheet for orders and visit updates. If the patient is unable to communicate their history, contact the home institution and speak with the patient’s primary care physician or nurse. As a last resort, the transport team may be able to provide information.

Once you have covered all the above, segue into the history and physical with an open-ended statement. For example, “Please tell me what brings you in to the office today.”


II. HISTORY

During this portion of the patient encounter, you will collect subjective data. Must cover topics include chief complaint, past medical history, past surgical history, family history, social history, current medications, and allergies to drugs or foods.



The Chief Complaint

This is the patient’s reason for seeking care. Once they have explained the reason for their visit, further characterize the complaint by determining the history of the present illness. Begin with onset of symptoms: acute vs. gradual, and length of time symptoms have been present. Was there an inciting event and if so what was the mechanism of injury? Next, determine if there are any palliative or provocative factors. Palliative factors may include: rest, medication, heat, ice, physical or occupation therapy, injections, bracing devices, position/posturing, or previous surgical intervention. Provocative factors may include: repetitive motion, position/posturing, range of motion, resistive movements, and ambulation. Next determine the quality and characteristics of symptoms: if the complaint is pain, is it sharp, dull, aching, or burning? What is the region the symptoms are located in, and do they radiate to another location? What is the severity of symptoms? You may use a 1 to 10 scale to quantify severity. What is the timing of symptoms and are they constant, intermittent, or progressive? The chief complaint may include symptoms such as pain, weakness, stiffness/loss of range of motion, instability, numbness, and tingling.


Past Medical History

First, begin with the patient’s pertinent past medical history. This includes diagnoses that may cause the chief complaint, may have the chief complaint as a symptom, or may make the patient susceptible to their specific injury or condition. For conditions identified, learn the details of onset, diagnosis, treatment to date, and complications.

Next, review the patient’s complete past medical history. This includes all chronic conditions and hospitalizations to be documented in reverse chronologic order. For conditions where laboratory assessments or diagnostic evaluations were likely performed, you may request their most recent testing results.



  • Common childhood illnesses: Asthma, measles, mumps, rubella, chickenpox, pertussis, rheumatic fever, recurrent ear infections.



  • Common adult illnesses: Hypertension, coronary artery disease, diabetes, high cholesterol, cerebral vascular accident, myocardial infarction, asthma, COPD, thyroid disease, renal disease, seizures, cancer, anemia, substance abuse, depression, and anxiety.


  • Common screening tests: Dual-energy X-ray absorptiometry (DEXA) scan, hemoccult, lipid panel, and metabolic panels.


Past Surgical History

It is important to document details of all prior surgeries. This includes: surgery performed, date of surgery, location of surgery (hospital name and city), surgeon, and indication for surgery as well as any adverse reactions to anesthesia. If relevant, limb and laterality and presence of an implant should be recorded. Note any prior adverse effects to anesthesia and severity of the effect.


Family History

Begin this section of history with an open-ended question such as, “Has anyone in your family had a similar condition or symptoms?” This will allow the patient to discuss past family history pertinent to orthopaedics. Documentation should also include major systemic conditions including: rheumatoid arthritis, osteoarthritis, hypertension, diabetes, high cholesterol, cerebral vascular accident, myocardial infarction, coronary artery disease, cancer, hematology/clotting conditions, etc. A thorough history will include three generations of direct blood relatives, and note the age and health status, or age at death of each immediate relative. For example, father, deceased, age 67, CVA. Mother, A&W, age 64.


Social History

This portion of the history allows you to learn more about a patient’s private lifestyle practices and activities of daily living, while identifying potential risk factors. It also provides an opportunity to initiate patient education and promote positive lifestyle changes. Many of the topics covered are of a sensitive nature so you may want to preface this discussion by reassuring your patient that
these questions are part of a routine history and they are asked of all patients.


Tobacco Use

Documented as pack years: number of packs smoked daily × years smoked. If a patient reports they were a former smoker, document their pack years and quit date.


Alcohol

Document consumption quantity and frequency. For example, Do you consume any alcohol, and, if so, how often? Determine the type: beer, liquor, or wine; the volume consumed; and the frequency. If a red flag is raised that the patient may have alcohol dependence or addiction, continue the conversation by asking the CAGE questionnaire.2



  • Have you ever felt you needed to Cut down on your drinking?


  • Have people Annoyed you by criticizing your drinking?


  • Have you ever felt Guilty about your drinking?


  • Have you ever felt you needed a drink first thing in the morning (Eye-opener) to steady your nerves or to get rid of a hangover?

If a patient answers yes to two or more questions, this is considered clinically significant, and further evaluation and treatment regarding alcohol abuse is recommended.


Illicit Drug Use

Document specific drug, quantity, and frequency. For example, Do you ever use drugs that are not prescribed to you? This includes marijuana, cocaine, heroin, etc. If so, determine the frequency and volume of consumption.


Occupation

Is the patient currently employed? If employed, is it on a full-time, part-time, or per diem basis. Does their profession in any way influence why they are present for this visit? If unemployed, for what length of time have they been out of work?



Functional Status and Independence

Do they live alone, with family, friends, or in an assisted living facility? Can they prepare their own meals and bathe independently? Are there stairs in their home, and can they be navigated safely? Do they drive a motor vehicle? Do they feel safe at home? If pertinent, you may also discuss: diet, sleep, religion, sexual status and activity, education, and military involvement.


Current Medications

All current prescribed and over-the-counter medications or supplements should be listed in the patient record. Complete documentation includes: name of the medication, dosage, route and frequency of administration, and length of time patient has been taking the medication. For example, Metformin 500 mg, 1 tablet po, once daily, ×3 years.

Some other medications that are relevant to orthopaedics that can affect bone and soft-tissue health include: steroids, bisphosphonates, calcitonin, estrogen, parathyroid hormone, chemotherapy, nonsteroidal anti-inflammatories, proton pump inhibitors, and fluoroquinolones. It is important to document if your patient has taken any of these medications in the past, for what length of time, and when the medication was discontinued. Chapter 5 will further review these medications and why they are important to each specific class of orthopaedic patient.


Allergies

All food and drug allergies as well as reaction type and severity of the reaction must be documented. Many patients often, consider mild side effects of medications to be an allergy. For example, nausea is a common side effect many patients experience to narcotic medications. It is important to note such effects so you can determine the optimal medication to prescribe for your patient, but do understand this is not a true allergy. Be sure to delineate true allergies from adverse reactions. In addition, ask patients if they have experienced any metal sensitivity. This is commonly recognized when patients
have a reaction to costume jewelry. Because many orthopaedic patients may be operative candidates acutely or in the future, this information is important to help tailor which implants are selected for them. Often patients will indicate that they are uncertain of any sensitivity. You can further explore this possibility by asking if they have dental implants or a pacemaker or defibrillator.


Oct 13, 2018 | Posted by in ORTHOPEDIC | Comments Off on Evaluation of the New Patient

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